Privacy Policy

Last updated: 2025-10-21

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

  • Account and Contact Data: name, email address, shipping/billing address, and phone number.
  • Order and Payment Data: products purchased, order totals, and payment status. Payments are processed by our payment providers; we do not store full card details.
  • Customer Account Authentication: we use Shopify Customer Accounts. Authentication tokens are stored as cookies as part of your session.
  • Usage Data: device/browser information, IP address, pages viewed, and interactions used to improve our site.
  • Cookies: functional cookies for cart, session, and preferences. See Cookies section below.

How We Use Your Information

  • To provide and fulfill orders, payments, shipping, and returns.
  • To manage your account and customer authentication.
  • To provide customer support and respond to inquiries.
  • To personalize content and improve our products and services.
  • To detect, prevent, and address fraud or security issues.
  • To comply with legal obligations and enforce our terms.

Sharing Your Information

We share information with trusted service providers solely to operate our store:

  • Shopify for ecommerce platform, storefront APIs, and customer accounts.
  • Payment processors (e.g., Shopify Payments, PayPal) for secure payments.
  • Fulfillment and shipping partners to deliver your order.
  • Analytics/hosting providers to operate and improve the website.

We do not sell your personal information.

International Transfers

Your data may be processed in countries other than your own. We rely on appropriate safeguards where required by law.

Data Retention

We retain your information only as long as necessary for the purposes outlined above, to comply with our legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Port your data to another service.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at turtleislandcards@gmail.com.

Cookies

We use cookies and similar technologies for authentication (e.g., Shopify Customer Accounts), cart functionality, and analytics. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new effective date at the top of this page.

Contact Us

If you have questions about this policy or our practices, contact us at turtleislandcards@gmail.com.